US Consumer Watchdog Met With Bilt to Talk Customer Challenges

The US Consumer Financial Protection Bureau worked with the financial-technology firm Bilt Technologies Inc. to learn how the firm addressed consumer concerns around a credit-card portfolio transition months after that switch occurred.

The watchdog, which has largely been hollowed out under the Trump administration, said in a Tuesday statement that officials “met with Bilt to understand the issues caused by the transition and what steps Bilt has taken to ensure customers affected by challenges with the transition were made whole.”

“Following our discussions and at our direction that Bilt ensures full redress, Bilt notified the CFPB that they proactively reached ...