NJ-NYC Commuters Suffer Roaches, Delays in Cash-Strapped System

Feb. 20, 2025, 11:00 AM UTC

President Donald Trump intends to put a stop to congestion pricing in New York — but a long-running headache for commuters to the financial capital is likely to drag on.

New Jersey Transit, which provides more than 721,000 passenger trips systemwide each weekday, suffered an onslaught of service disruptions and train breakdowns in 2024 — leading frustrated commuters to lodge nearly 59,000 complaints, according to information obtained by Bloomberg News via a public records request to the state-run agency.

Grievances ranged from hours-long delays on stalled, broiling train cars to vermin-infested buses, the complaints show, reflecting a mass transit system ...

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