Martijn Lancee has an accountant, but he still hates doing his taxes. They’re complicated: He and his wife have a mortgage on a home in the Bay Area, she owns a small business, and he makes money consulting for companies on artificial intelligence. Each year his tax adviser sends him a long list of tedious requests for information on business expenses, bank statements, bills. In February, Lancee had an idea. “Hey,” he typed into
At the chatbot’s instruction, Lancee downloaded a bunch of his tax documents as PDFs on ...