PayPal at Crossroads as Another New CEO Hired for Turnaround (1)

Feb. 10, 2026, 5:30 PM UTC

PayPal Holdings Inc., an early mover in the world of digital payments, now finds itself in a rut it can’t seem to get out of.

Its customers are increasingly using other ways to pay. A former executive criticized the company in a rare public display of frustration. And investors have sent PayPal’s shares down 30% since the start of the year.

Investors, for their part, are souring on all the parts of the business that come with the PayPal name. While revenue from businesses like Venmo continue to skyrocket, problems have continued to plague the so-called branded checkout business, ...

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