Solving for AI Pricing and Support Plans
There are two things about AI in the legal sector that vendors are trying to figure out: 1) How to charge for it. 2) How to support those who want it.
The technology providers that stand out in the long run will be the ones that figure out how to price-in not only the cost of building AI tools, but also the cost of getting people to use them, legal operations leaders told me.
“You’re going to have to have robust customer support built into your pricing model,” Patty Corey, legal operations manager ...